Contact Us

Outage Reporting

To pay your electric bill, visit our Ways to Pay page.

Offices open 7:30 a.m. to 4 p.m., weekdays

Summer Hours (Memorial Day to Labor Day) 7 a.m. – 4:30 p.m. Monday – Thursday; 7 – 11 a.m. Friday

Office Locations (Office Hours)	Service Centers (No Office Hours)
1001 East Lincoln Way Jefferson, IA 50129	730 South River Street Iowa Falls, IA 50126
2005 South Story St. Boone, IA 50036	1781 219th Lane Boone, IA 50036
1210 13th Street North Humboldt, IA 50548	Jefferson and Humboldt offices include Service Centers

PO Box 368, Boone, IA 50036-0368
PO Box 420, Jefferson, IA 50129-0420

Payment Address:
PO Box 665, Humboldt, IA 50548-0665

(800) 833-8876 – Phones are answered 24-hours a day, 7 days a week.

For new service requests or to apply for membership, please visit our Start/Stop/Transfer Service page.

Visit our Rebates page to see the current residential rebates. Looking for commercial or ag rebates? Email Rebates.

Have a question? We’re here to help.

Use this form and one of our representatives will contact you during our regular business hours.

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Please do not put personal information or outage reports here. To report an outage, visit our Outage Center webpage.