Employment Opportunities

Employment Opportunities

OPERATIONS ASSISTANT - BOONE, IA

Employment type: Full-time
Regular working hours: 7:30 AM to 4 PM, Monday - Friday (with overtime as necessary)

Midland Power Cooperative is seeking qualified applicants for the open position of Operations Assistant. Midland Power is a member-owned electric distribution cooperative located in central Iowa currently serving over 12,800 meters in parts of 17 counties. This position would be located in a new administrative facility in Boone, IA, located just off of Hwy 30, within minutes of excellent schools, a local hospital, the Des Moines River, Ledges State Park, and more. 

Summary

The Operations Assistant is to provide assistance to the Line Superintendent in record keeping and providing information and support for service restoration to cooperative members. The assistant is also responsible for all record keeping of maintenance activities on all equipment including overhead or underground facilities and protective equipment.  

Essential Duties

  1. Maintains all recloser maintenance records in a computer database on a four year rotation.
  2. Prepares reports and records as required, i.e. work orders, meter set orders, transformer installations, new services, etc.
  3. Participates in regular and special meetings of the Operations Department to keep informed and communicate on the progress of work programs and schedules.
  4. Follows safety rules and regulations of Iowa Association of Electric Cooperatives (IAEC), IOSHA, OSHA and the Cooperative, and observes safe working habits to ensure safe working area around site for oneself, fellow employees, and the public, by participating in all cooperative safety training programs.
  5. Monitors outage screen during the day and assists in dispatching crews on calls that include outages in addition to tracking crew(s) locations during the day.
  6. Notifies members / customers of scheduled outages on an as needed basis as directed by the Line Superintendent. Communicates outage information with other departments regarding estimated restoration times, causes, etc.
  7. Answers incoming phone calls or emails about new memberships, maintenance issues, or outages, and generates required paperwork to get the applicable processes in motion.
  8. Initiates Iowa One call locate requests on an as needed basis.
  9. Obtains and distributes updated insurance cards, vehicle license tags and registration renewals each year.
  10. Other duties assigned by the Line Superintendent.

Skills & Abilities

  • Experience with personal computers and Microsoft Office® software is required. Ability to learn industry-related software is also required.
  • Ability to understand specific instructions regarding process execution.
  • Capability to interpret staking sheets and have a basic knowledge of the science of electricity (with training). 
  • Possess good communication skills by answering phones or emails and talking to members or fellow employees.
  • Ability to work as a team and collaborate with fellow employees.

Education & Experience

Must have successfully completed High School or equivalent education. Previous administrative experience is preferred.

Licenses/Certifications

A valid Driver’s License is required.

Physical Requirements

The position requires sitting, standing, walking, reaching, stretching, and repetitive motions of the hands and fingers such as keyboarding.  The operation and use of various types of standard office equipment and machinery is required.  Occasional operation of a company vehicle maybe required.  The employee must occasionally lift and/or move up to 40 pounds.  Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Working Conditions

Usually works indoors in a normal business environment, but travel to meetings and other events may require evening hours and/or overnight stays away from home.   The noise level in the office is usually low to moderate.

Disclaimer

The preceding job description has been written to reflect management’s assignment of essential functions.  It does not prescribe or restrict the tasks that may be assigned.

To submit an application, CLICK HERE.

 


BILLING ASSISTANT - BOONE, IA & JEFFERSON, IA (2 openings)

Employment type: Full-time
Regular working hours: 7:30 AM to 4 PM, Monday - Friday (with overtime as necessary)

Midland Power Cooperative is seeking qualified applicants for 2 open positions of Billing Assistant. Midland Power is a member-owned electric distribution cooperative located in central Iowa currently serving over 12,800 meters in parts of 17 counties. One of these positions would be located in a new administrative facility in Boone, IA, located just off of Hwy 30, within minutes of excellent schools, a local hospital, the Des Moines River, Ledges State Park, and more. The second opening would be located in Jefferson, IA, within minutes of a new high school being built, a local hospital, historic bell tower, and more.  At Midland Power Cooperative, you'll put your skills to good use as an important member of our team. The Billing Assistant position assists with the member-consumer billing and patronage dividend accounts.  Also will receive telephone calls and visitors, determine the nature of business and direct them to proper destination.

General Responsibilities

  1. Accept responsibility for the duties of the position.  Be punctual and conscientious about work hours and perform overtime when requested.  Develop the necessary skills and knowledge to perform the duties of the position, attend meetings and seminars to become more efficient and effective.
  2. Support Midland’s Mission Statement and exemplify the organizational values of teamwork, accountability, safety, integrity, excellence and commitment to community.

Essential Duties

  1. Prepares and assists the Billing Supervisor with all aspects of member-consumer billing within the limits of approved board policies, operating guidelines and procedures, and in accordance with the Iowa Utilities Board (IUB) rules and regulations. 
  2. Participate in the rotation of mail processing and entering account payments.
  3. Answer incoming calls in a professional, prompt, courteous and efficient manner ensuring that the calls are properly and promptly processed.
  4. Other duties as assigned.

Qualifications

  1. An Associate’s (AA) degree or equivalent in business administration or related field is preferred. 
  2. Experience with personal computers and Microsoft Office® software is required. Ability to learn industry-related software is also required.
  3. Must have excellent customer service skills, project management skills, strong written and verbal communication skills, customer-oriented social skills, and an ability to work in a team environment. The ability to multi-task and be detail oriented.

Licenses and Certifications

Must have a valid Driver’s License.

Physical Requirements

The position requires sitting, standing, walking, reaching, stretching, and repetitive motions of the hands and fingers such as keyboarding.  The operation and use of various types of standard office equipment and machinery is required.  Occasional operation of a company vehicle maybe required.  The employee must occasionally lift and/or move up to 40 pounds.  Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Working Conditions

Usually works indoors in a normal business environment, but travel to meetings and other events may require evening hours and/or overnight stays away from home.   The noise level in the office is usually low to moderate.

Disclaimer: The preceding job description has been written to reflect management’s assignment of essential functions.  It does not prescribe or restrict the tasks that may be assigned.

To submit an application, CLICK HERE.

 


All applicants who are selected for a position within Midland Power Cooperative or ENOVUS Management Cooperative are required to pass a pre-employment physical examination, background check, motor vehicle record check, and drug test when employed.

Midland Power Cooperative and ENOVUS Management Cooperative provides its full-time employees with a comprehensive benefits package which includes: health, dental, vision, life, and long-term disability insurances, sick leave, vacation, holiday pay and 401K.

Midland Power Cooperative and ENOVUS Management Cooperative are an equal opportunity provider and employer.