Account Summary
This area includes your total amount due, payment due date, and account number, which is helpful when making changes to your account, making a payment, or setting up SmartHub account access online or via the mobile app. If this amount is not paid by the date indicated, a late payment charge will be added. If you are on automatic payment or have a credit on your account, this information will be printed in this area of the stub. If you are on budget billing, your monthly budget amount will be shown here.
Information & Messages
Check this area each month for information from the cooperative. If applicable, a past-due notice will be printed here with important information to avoid disconnection. This will be the only mailed disconnection notice received if the bill is past due.
Compare Your Electric Use
See your daily average cost and daily average kilowatt-hours used, number of days in this billing period, year-to-date electric use, and monthly peak demand.
Verify Your Contact Information
Your mailing address and primary telephone number are printed on the stub. Your telephone number is very important to us, especially during an outage. Please verify this number and notify us if you want to have a different number listed on your account as the primary contact number, add a cell phone number, or change your mailing address. You can also update this information through your SmartHub account.
Amount to Pay & Due Date
The total amount due upon receipt of your bill is shown here. If this amount is not paid by the date indicated, a late payment charge will be added. If you are on automatic payment or have a credit on your account this information will be printed in this area of the stub.
Pay Your Bill
Mail your payment and bill stub to the address listed or learn about the many other ways to pay your Midland Power bill.
The Back of the Bill
Additional information is located on the back of your bill, including co-op contact information, your service rate description, map location number, programs and terms. Should the front of the bill include a past due notice, the back of the bill will cover the member’s rights and responsibilities to avoid shutoff of electric service for nonpayment.
Contact Us
Reach Midland Power Cooperative or its after-hours service 24 hours, 7 days a week by calling (515) 386-4111 or (800) 833-8876. To use the automated pay-by-phone system 24 hours, 7 days a week call (844) 963-2881. Non-urgent information can also be relayed to the co-op by contacting us online.
Current Charges for This Billing
Your billing rate, meter number, current readings, kilowatt-hours used, and an itemized summary of your current charges are shown here.
- The energy charge is the cost for the kilowatt-hours that a member uses during the billing period.
- The access charge is a fixed cost that exists whether the member uses any kilowatt-hours or not. It helps to cover some (not all) of the co-op’s fixed costs, including administrative and system maintenance expenses that exist even when no electricity is used.
- The energy adjustment is a pass-through charge or credit applied to the bill due to the fluctuating costs of wholesale power purchased by the cooperative. Revenues from the energy adjustment are not kept by Midland Power; they are paid to the power suppliers.
- The kWh usage is the number of kilowatt-hours the member used during the billing period. It is the difference between the prior reading and the new reading on the member’s meter.
- Peak demand lists the highest kWh demand reading recorded during the previous billing period. This item is listed on residential bills to help members better understand how they use electricity.
Peak Demand Information
The way consumers use electricity is just as important as how much electricity they use each month. The higher the “demand” for energy placed on your cooperative and its power providers during peak times of the month, the higher the expenses are for your cooperative. Instead of towering your power use, help your cooperative level the load!
Demand is measured in kilowatts (kW). The wattage of appliances (equipment) can vary greatly. 1,000 watts (1,000 W) = 1 kilowatt (1 kW)
In the example above, the energy consumption in kilowatt-hours (kWh) in Home A and Home B are the same. However, the home with appliances used simultaneously (A) creates a much higher demand. If the co-op charged $1 per kW for demand, Home A would be charged $13 and Home B would only be charged $4.