Contact Us


Outage Reporting

To report an outage, visit the Outage Center.


Offices 7:30 am to 4:00 pm, Monday through Friday unless otherwise posted. 
Phones are answered 24/7.

Office Locations

2005 S Story St
PO Box 368
Boone, IA 50036

Jefferson (NEW BUILDING!, details here):
1001 E Lincoln Way
PO Box 420
Jefferson, IA 50129

1210 13th St. North
Humboldt, IA 50548


(800) 833-8876, phones are answered 24/7.

Frequently Asked Questions (FAQ's)

Have you checked out our FAQ page? You might find the answer you're looking for! 

New Services/Memberships

For new service requests or if you need to apply for membership, go to our Membership page.

Pay Your Bill

To pay your electric bill, visit the Payment Options page.


Click to see all of the residential rebates we offer. Looking for commercial or ag rebates? Email