WHAT TO DO IF YOU LOSE POWER

  1. Check your meter if you are able to. If the meter is blank, report your outage below. If the meter has a display, check your fuses or breakers. Any issues from the meter pole to your house/building are your responsibility. If you report an outage and we visit your location, and the problem is not on the co-op's side, you may be charged a fee.
     

  2. Check with your neighbors to see if their power is also off.
     

  3. Report your outage using the options below.
     

  4. Like our Facebook page or Twitter feed to see updates and information on major outage situations. 

REPORT AN OUTAGE - ONLINE

To report your outage the fastest, login to or register for your SmartHub account, select Report/View Outage Status, and then click Report Outage.

REPORT AN OUTAGE - CALL

Call us anytime to report your outage - (800) 833-8876.